CALL CENTRE

It’s fairly unique for an agency of our size to have their own in-house telephone research centre these days, but at Chi Squared we have purposefully retained these services to ensure we are in control of data collection.

The call centre team encourages participant engagement and trust through their professional yet warm approach, thus providing individual interviews that are conducted with integrity. Many of our interviewers are actually past farmers or have lived in regional areas.

All interviews are conducted according to the ICC/ESOMAR International Code of Marketing & Social Research practice and the confidentiality of the respondent and the client will always be maintained.